Effective Date: 22/02/2026

Welcome to TerraSight ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at TerraSight.ca, use our web applications, or interact with our hardware and monitoring systems (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal and technical information to provide and improve our Services. The types of data we collect include:

• Personal Information: When you register for an account, subscribe to our services, or contact us, we may collect identifiable information such as your name, email address, phone number, and billing details.
• Sensor and Telemetry Data: If you utilize our monitoring systems, we collect environmental data, hardware status, spatial coordinates, and systemic diagnostic information transmitted by our network nodes.
• Log and Usage Data: Our web applications automatically collect diagnostic and usage information when you access TerraSight.ca. This may include your IP address, browser type, operating system, pages visited, and the dates/times of your visits.
• Cookies and Tracking Technologies: We use cookies to maintain your session on our admin panels, remember your preferences, and analyze site traffic.

2. How We Use Your Information

We use the collected data for various operational and business purposes, including:

• To operate, maintain, and secure our online servers and admin panels.
• To process and display real-time environmental and network intelligence.
• To manage user accounts and provide customer support.
• To analyze system performance and improve our software and hardware architecture.
• To communicate with you regarding updates, security alerts, and administrative messages.

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following situations:

• Service Providers: We may share data with trusted third-party vendors who assist us with cloud hosting, database management, and analytics. These providers are bound by strict confidentiality agreements.
• Legal and Regulatory Requirements: We may disclose your information where required by law, subpoena, or other legal processes, or to protect the safety, rights, or property of TerraSight, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal and operational data may be transferred.

4. Data Security

We implement industry-standard technical and organizational security measures to protect your personal and telemetry data from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

5. Your Privacy Rights

Under applicable privacy laws, including PIPEDA and BC PIPA, you have the right to:

• Request access to the personal information we hold about you.
• Request corrections to any inaccurate or incomplete data.
• Withdraw consent for our continued use and disclosure of your personal information, subject to legal and contractual restrictions.
• Request the deletion of your personal account data from our web applications.

To exercise these rights, please contact us using the information provided below.

6. Third-Party Links

Our Services may contain links to third-party websites or integrations. We are not responsible for the privacy practices or the content of these third parties. We encourage you to read the privacy policies of any website you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

8. Contact Us

If you have questions or comments about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

TerraSight
Email: office@1z1.eab.myftpupload.com
Address: #12- 1170 McLean ave, Port Coquitlam, BC, V3C 4K8, Canada